Privacy Policy

1. Introduction
Trilogy Management Services, LLC (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who interact with us. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide to us through our website or other interactions, and describes your rights regarding your personal data.

2. Information We Collect
We collect personal information in the following ways:

• Directly from the user:

  • Name and email address submitted through web forms on our site.

• Through an employment application:

  • Information provided by individuals applying for employment with us.

• Through a vendor contract application:

  • Information submitted by individuals or organizations applying to enter into a vendor contract with us.

3. How We Use the Information
We use the personal information we collect internally for the following purposes:

• Provisioning internal accounts for access to our software and services.

• Communication with you regarding your use of our services, employment applications, or vendor applications.

We do not share or sell your personal information with any third parties, vendors, or service providers.

4. Messaging (SMS) Terms of Service

By opting into messaging (SMS) in a web form or other medium, you are agreeing to receive SMS messages from Trilogy Management Services. This method of communication may be used for employment opportunities, dispatch scheduling, customer orders, and other business-related notifications. SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes

• Messaging frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per day for load scheduling.

• Message and data rates: Message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

• Opt-In Method: You may opt-in to receive SMS messages in the following ways:

  • Verbally, during a conversation 

  • By submitting an online form 

  • By filling out a paper form 

• Opt-out option: To opt out of receiving text messages at any time, reply STOP. Alternatively, you can contact us directly to request removal from our messaging list. You may also decline to check the SMS consent box on any form.

• Help or assistance: For assistance, text HELP to 925-689-6441or email us at support@trilogymgt.com.

5. Information Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Administrative safeguards:
  Policies and procedures to ensure data is handled securely.

• Technical safeguards:
  Firewalls, encryption, and other technologies to protect your data.

• Physical safeguards:
  Secure storage facilities and access control mechanisms.

These safeguards are designed to protect your information from accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing.

6. Contact Us
If you have any questions, concerns, or requests regarding your personal information, please contact us at: